Hi, I am
Joanna Moran
I’m Joanna, a highly experienced Virtual Assistant and Operations Support Specialist with a strong background in property, construction, and project-based businesses.
What I Do
My experience spans working with estate agencies, property professionals, construction companies and consultants, supporting them with coordination, administration, project support and day-to-day operations. I’ve worked across fast-moving environments where accuracy, structure and follow-through matter, often acting as the link between clients, contractors, consultants and internal teams.
What sets my work apart is a deep understanding of how property and construction projects actually run. I don’t just manage tasks — I understand timelines, dependencies, documentation, communication flows and the knock-on effect when something is missed or delayed.
I provide calm, reliable, behind-the-scenes support that allows businesses to operate smoothly, deliver better service, and free up time for growth.
Who I Support
Estate & Letting Agencies
Property Professionals & Consultancies
Construction Companies & Contractors
Architects & Design Practices
Busy Business Owners
My Approach
I work in a structured, calm and reliable way, acting as an extension of your business rather than a task-based assistant. I focus on clear communication, organised workflows and proactive follow-up, ensuring day-to-day operations run smoothly and nothing is missed.
With experience in property, construction and project-led environments, I understand the importance of timing, accuracy and accountability.
My Promise
I provide professional, discreet and dependable support. You can expect clear communication, respect for boundaries and consistent follow-through.
I work with integrity and transparency, focusing on long-term working relationships built on trust, reliability and results.
With Milestone Agent, you get:
✔ Professional expertise — no onboarding needed
✔ Flexible hours — pay only for the time you need
✔ Zero overheads — no holiday pay, tax, or equipment costs
✔ Instant results — from admin to design, everything’s handled
MILESTONE AGENT
Your goals. My support. A smarter way to work
